Certificate in Sales and Customer Service

Award: QQI Level 5 Award 5M2069

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Duration: One year full time

Certificate in Marketing - QQI Level 5

Certificate in Marketing - QQI Level 5

Course Information:

The course aims to develop retail and customer service and prepares students for higher education and for employment in the retail and sales sectors.

Course Requirements

  • Applicants should have Leaving Certificate or equivalent

  • Mature Applicants welcome.

  • All applicants whose first language is not English will be tested at entry

  • All applicants will be interviewed.

  • Principles and Practice of Selling

  • Retail Selling

  • Behavioral Studies

  • Marketing Practice

  • Applied Economics

  • Customer Service

  • Digital Marketing

  • Work Experience

  • Communications

  • Language (Optional)

Course Modules

Work Experience is an essential part of all our programmes and gives students the opportunity to apply the knowledge and skills acquired on the course.

Work Experience